Thread Scissors

🎁 Holiday Return Window

For gifts ordered between November 16 and December 16, we’ve extended our return window to give you more time! You have until January 16 to start the return process.

📦 General Return Policy

If you’re not 100% happy with your Okey Dokeys product, you have 14 days from the date of delivery to start a return for physical items if they aren't opened. Shipping charges are non-refundable, and return shipping costs are your responsibility.

To start a return, email us at welcome@okeydokeys.com with your order number and the reason for return. Please don’t send items back without contacting us first—unrequested returns will not be accepted.

Once we receive and inspect your return, we’ll notify you of the approval status. If approved, a refund will be processed to your original payment method. Keep in mind that it may take a few days for your bank or credit card company to post the refund.

🛠️ Damages and Issues

If your order arrives with any issues—whether it’s defective, damaged, or the wrong item—please contact us right away at welcome@okeydokeys.com. We’ll be happy to resolve it for you.

🚫 Non-Returnable Items

All pattern sales are final. Once you complete checkout, no refunds are available for digital pattern purchases.